Returns & Exchanges
At DTK Nail Supply, we want to ensure you are completely satisfied with your professional nail products. If your order doesn't meet your expectations, you can return unopened and unused items within 30 days of delivery.
Verify Eligibility
Ensure that your items are in their original packaging, unused, and within the 30-day return window to qualify for a refund or exchange.
Contact Support
Email our customer service team with your order number and the reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack and Ship
Securely package your items with the RMA number clearly marked on the outside and ship them back to our distribution center using a tracked shipping method.
Processing and Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing